Small crew, big water. A small business is one person doing five jobs, and four of them are admin. We build AI that takes those four, runs them inside the tools you already have, and leaves you the one you started the business for.
Hours of adminWith Gone Fishing
0 hours of admin this week.
You didn't start a business to run an office.
Somewhere between the first customer and the fifth staff member, the job quietly changed. Now it's the inbox, the phone, the invoices, the roster, the BAS. The thing you're actually good at happens in the gaps. Hiring someone for it costs more than it saves, and software for it just gives you another thing to do.
This is the third option. AI that does the office work itself, not a tool you use to do it faster. It picks up the phone, reads the inbox, books, quotes, invoices, chases and reconciles, and sends you a short note about the things only you can decide. The hours come back. The water gets bigger.
What it takes off your plate.
The phone
Every call answered in an Australian voice, booked, quoted or screened, with a text to you afterwards. More on the receptionist.
The inbox
Sorted, answered where it can be, drafted where it can't. Supplier confirmations, customer questions, the "did you get my email".
The money
Invoices out the day the job's done, reminded, chased, paid by link, reconciled in Xero. More on invoicing.
The calendar
Bookings, reschedules, reminders the night before, gaps filled from the waitlist. Nobody double-booked.
The stock and the roster
Reorders when it's low, shifts covered when someone's sick, and a heads-up when a delivery is late.
The paperwork
BAS prepped, payroll ready, the quarterly numbers in one page you can read on your phone.
How it's set up.
One call, where we find where the hours go. We come back with a short list, ordered by hours saved, and a fixed price for it. You say yes to what you want, and we build that first. Nothing is bought, nothing is installed on your end; it connects to the accounts you already have.
The first week it drafts everything and you approve from your phone. Then it runs, and we look after it. Add the next thing when you're ready. If you'd like a broader look at where AI fits in the business first, that's the consulting side, and it's the same people.
Questions people ask.
What is the best AI for a small business?
The one you never have to open. Chatbots and copilots still need you at a keyboard. What works for a small business is AI wired into the phone, the inbox, the calendar and the books, doing the admin on its own and texting you when it needs a decision. That's what we build.
What does AI consulting for small businesses actually involve?
One call to find the hours that go on admin. A short list of what to automate first, in order of hours saved. Then we build it, connect it to your tools, and run it. No strategy deck, no workshop, no report you have to read.
I'm not technical. Do I need to be?
No. You need to know your business, which you do. We do the setup, the connections and the upkeep. Your part is a twenty-minute call and approving a few messages in the first week.
What kind of businesses is this for?
Anyone with a phone that rings, invoices to send and a crew of one to twenty. Trades, clinics, salons, cafes, agencies, studios, cleaners, gyms, accountants. If the owner is the one doing the admin at night, it's for you.
Which tools does it work with?
Google Workspace and Microsoft 365, Xero, MYOB and QuickBooks, most booking and job software (ServiceM8, Tradify, Cliniko, Fresha, Square, Shopify), and your phone number. If you use something odd, ask; it probably has an API.
What does AI for a small business cost?
A fixed monthly price, agreed before we start, usually less than one day a month of a part-timer. No hourly billing, no lock-in. The first month is set-up; from the second, it should be saving you more hours than it costs.
Photo to come: Cal.
Calum Buchanan.
Melbourne. Ran the systems behind a services business, the phones, the invoices, the marketing, the reporting, and spent the last few years handing them to AI that works. This is that, for yours.